Quality
Reakgona Commercial and Industrial Hygiene is a company that specializes in providing cleaning, hygiene and indoor plant and gardening services. Quality performance is one of the cornerstones of our company culture, and is considered a personal responsibility of all employees. To maintain quality performance of all business units at the highest level, the Chief executive and the management are committed to the following:
- To fulfill or exceed Customer needs and expectations by delivering a quality service in a consistent and timely manner;
- To promote a working environment where training and tools are provided for all work to ensure customer satisfaction.
- Implementing mechanisms for the regular and continual review of business practices, procedures and systems, benchmarking these against similar industries to improve on customer services and operations and advance with the market trends.
- Providing the necessary skills and competencies to ensure that customer requirements are carried out in a professional manner as specified and agreed to;
- To maintain commitment to comply with the effectiveness of our ISO 9001:2008 Quality Management System.
- Develop, implementing and maintaining formal management system and structures to achieve our objectives.
- Making available adequate resources required for the establishment, implementation and maintenance of the quality management system